Transferees receive personal area assistance from a Relocation Specialist who will gather the necessary information to move into action. This includes background information on the candidate's current home, community, schools, houses of worship and special needs. Knowing the candidate's "profile", the Relocation Specialist will interview, screen and match a Local Relocation Specialist to the candidate. The Local Relocation Specialist will become the candidate's "guide" and provide city tours during the candidate's interview stay.

The Local Relocation Counselor will meet with the candidate, offer a guided overall tour of the new community and accompany them on "open house visits" to available housing within parameters laid out by the candidate including their price range, compatible neighborhoods, preferred environment, schools, shopping, family activities and other personal preferences.